Computer problem – NEED HELP

display driver crash … need assistance.  pls.  can’t have computer go down.  msg me.. .can see on cell phone.  using Win7 Pro. 

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3 responses to “Computer problem – NEED HELP

  1. Chris – i sent you an email w some fixes. I don’t have your cell # – how can i message you? Here are some fixes for Win7 from the internet – hope one works!

    “Display driver stopped responding and has recovered” error in Windows 7 or Windows Vista
    Article ID: 2665946 – View products that this article applies to.
    Expand all | Collapse all
    On This Page
    Symptoms
    Your PC may temporarily hang or become unresponsive, and you receive the following error message:
    Display driver stopped responding and has recovered

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    Cause
    This behavior can occur for one or more of the following reasons:

    You may need to install the latest updates for your display driver
    Visual effects, or too many programs running in the background may be slowing your PC down
    The GPU is taking more time than permitted to display graphics to your monitor
    Note: If you are using an older video card, there may not be a video driver that is fully compatible with your version of Windows.
    Back to the top | Give Feedback
    Resolution
    To resolve this issue, follow the steps in the methods starting with method 1 and then proceding with method 2 if that solution does not resolve the issue.
    Method 1: Increase the GPU (Graphics Processing Unit) processing time by adjusting the Timeout Detection and Recovery registry value

    Timeout Detection and Recovery is a Windows feature that can detect when video adapter hardware or a driver on your PC has taken longer than expected to complete an operation. When this happens, Windows attempts to recover and reset the graphics hardware. If the GPU is unable to recover and reset the graphics hardware in the time permitted (2 seconds), your system may become unresponsive, and display the error “Display driver stopped responding and has recovered.”

    Giving the Timeout Detection and Recovery feature more time to complete this operation by adjusting the registry value, may resolve this issue.

    Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up the registry in Windows 7, see Back up the registry

    To have us modify the registry value for you, go to the “Fix it for me” section. If you prefer to modify the registry value yourself, go to the “Let me fix it myself” section.

    Fix it for me

    To fix this problem automatically, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
    Fix this problem
    Microsoft Fix it 50848

    Notes
    This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
    If you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.

    Let me fix it myself

    If this method did not resolve the issue, continue to method 2.
    Method 2: Install the latest updates

    You might need to set Windows Update to automatically download and install recommended updates. Installing any important, recommended, and optional updates can update system features and other software that might help to fix your hardware problems. To update to the latest display driver for your graphics hardware using Windows Update, click the link specific to your version of Windows and follow the steps in the that article:

    Update a driver for hardware that isn’t working properly in Windows 7

    Update a driver for hardware that isn’t working properly in Windows Vista

    If installing the latest updates did not resolve the issue, continue to method 3.
    Method 3: Investigate possible issues with visual effects or background programs

    Having multiple programs, browser windows, or email messages open at the same time can use up memory, and cause performance issues. Try closing any programs and windows that you are not using.

    You can also adjust your PC for better performance by disabling some of the visual effects. Here’s how to adjust all visual effects for best performance:
    Open Performance Information and Tools by clicking the Start button, and then clicking Control Panel. In the search box, type Performance Information and Tools, and then, in the list of results, click Performance Information and Tools.
    Click Adjust visual effects, if you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    Click the Visual Effects tab, click Adjust for best performance, and then click OK.
    Note: For a less drastic option, select Let Windows choose what’s best for my computer).

  2. Chris – here are some more possible fixes for Win 7 driver …

    “Hi,
    As I understand the issue, display driver keeps crashing on the computer and receive error message “Display driver NVIDIA Windows Kernel Mode Driver Version 306.97 has stopped working and recovered”. Please let me know if this is not correct.
    What is the exact model number of the graphics card?
     
    Method 1:
    I would suggest you to uninstall and reinstall latest display drivers from the manufacturer website.
    Step 1:
    Follow these steps to un-install the Graphics driver:
    a. Drag the mouse to bottom left corner and right-click on the “Start icon”.
    b. Expand “Display adapters”.
    d. Right-click on the Display adapters and click on “Uninstall”.
    Step 2:
    You may download and install the latest display drivers from the manufacturer website. Refer the below link.
    http://www.nvidia.com/Download/index.aspx?lang=en-us
    Note: If there are no Windows 8 drivers available for graphics card. Then you may install the Windows 7 drivers in compatibility mode.
     
    Install the driver in Compatibility mode:
    a. Download the latest Display driver for Windows 7 from the manufacturer’s website and save it on your local disk.
    b. Right click on the setup file of the driver and select “Properties”.
    c. Select “Compatibility” Tab.
    d. Place a check mark next to “Run this program in Compatibility mode” and select Windows 7 from the drop down list.
    e. Let the driver install and then check the functiona”

    ===

    “I changed my Vid Card power option to ” maximize performance” and I put the quality on Balanced.”

    ===

    “i would check the driver, nvidia defaults to 20% fan speed, i had similar problems,installed ntune and manually set the fan to 100%,problem has not returned. if anyone knows of a better software package other than ntune ,let us know,”

    ===

    “Look this is a random stab in the dark here, this sort of used to happen to me. It wouldnt crash pre windows but when it was on idle on desktop my GPU would go 100% and then crash the drivers and windows driver recovering timing thing would kick in and recover my drivers. Turns out its a bitcoin mining malware that manifests itself in C://Temporary and runs as ieghutil.exe or something along the lines, like a fake IE utility. Got rid of that EVERYTHING was solved”

    ===

  3. Stella

    My boyfriend says restart the computer and hold down F1…. You will see a list of stuff to do. Then choose the option that says “repair” or something like that. That should work. Been a while since he had a PC, but that kind of thing should stay the same over time. Maybe google it too? “Windows 7 display driver crash.” Good luck!

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